Returns/Cancellations
If you are not satisfied with your purchase, please
contact us for a Return Merchandise Authorization (RMA) request within 10 business days of the receipt of the product. If the item is returned unopened in the original box, we will exchange it, offer you store credit, or offer you a refund, less 25% restocking fee, based on your original method of payment. The product must be returned within 10 business days of the issuance of the RMA. All products must be packed in the original packaging, including any accessories, manuals, documentation and registration that shipped with the product. A 15% open box fee in addition to the 25% restocking fee (totaling 40%) will be assessed on any sealed product that is opened or removed from its original packaging.
Please note that we do not permit the return of the following products:
   1. Special orders and products that are custom configured to your specifications.
   2. Products sold "as is" or "used" or that have been installed or used after receipt.
   3. Firearms, once transferred to buyer.
   4. Illumination devices, electronic sights, optics and night vision equipment.
NOTE: We recommend that you use a carrier that offers shipment tracking for all returns, and either insure your package for safe return or declare the full value of the shipment so that you are protected if the shipment is lost or damaged in transit. If you chose not to use a carrier that offers tracking and insure or declare the full value of the product, you will be responsible for any loss or damage to the product during shipping.
The United States Postal Service (USPS) offers limited tracking capabilities and that there is a 30-calendar-day waiting period before USPS will initiate a trace. The customer is responsible for shipping charges both ways on returns, as well as for shipping charges on shipments that are refused.
Website Disclaimer
Other items available for sale not listed on this website include discontinued parts or parts for firearms no longer produced. Please contact us if you have any questions regarding parts for firearms no longer produced (such as Vietnam era upper receiver units, obsolete fire control parts, etc.).
All items on this website are subject to change without notice. This includes item availability, one-of-a-kind items, and pricing.
Used Firearms
The seller provides all descriptions for used items. All descriptions for used items are honest and based on actual items being offered for sale. Items being sold in this manner will be marked as such. All sales on used items are final. Photos will be provided when available. All machine guns are considered used unless otherwise noted.
General Firearm Sales
All firearms, magazines, receivers and restricted law enforcement items are sold and shipped in accordance with all existing federal, state and local laws and regulations. Many of the firearms, magazines and parts for sale on this website may be restricted or prohibited in your area. Please check your local and state regulations before ordering. You must be 18 or older to purchase a long gun and 21 or older to purchase a handgun per ATF rules, but state and local laws may differ and you will need to check your local laws before purchasing a firearm.
All new firearms are shipped in the original manufacturer's box, with magazine(s), accessories and applicable warranty. Firearms requiring warranty work must be returned to the factory within 1 year of purchase for repair. Accessories and special order items not normally sold by our store will not be covered under warranty even if these products are part of an integrated firearms package, unless we have guaranteed the entire package in writing. Please contact the original manufacturer for warranty information on all accessories and special order items.
Customer Service
If you encounter any problems with your order or the checkout process, or if you have any questions about the status of your order, simply contact our customer service staff through our
Contact Us page.
Consumer Data Privacy
We respect your privacy and are committed to protecting it.
The Credit Card Billing Information, Shipping Information, and Contact Information in our checkout process are required in order to process your order and deliver the product to you. We store some information for accounting reasons. Your information will not be shown to third parties not involved in the transaction, nor used to send you any unrequested information. The entire Checkout process is handled through a secure SSL-encrypted connection.
The Credit Card Billing Information is sent directly to our payment provider who processes your credit card transaction. The credit card information is neither recorded nor stored by us, and it can only be accessed by our payment provider. Each transaction has a very high level of security. Your credit card details are sent directly to the payment provider over a secure SSL-encrypted connection. They are not processed on our servers at any stage of the transaction, nor are they stored on our server.
Secure Transmission
All information collected during the checkout process is transmitted via industry standard Secure Sockets Layer (SSL) featuring 128-bit encryption. A Secure Sockets Layer (SSL) Certificate creates an encrypted link between a website and a visitor's Web browser. This link ensures that all data passed between the website and the browser remains private and secure.
Order Fulfillment
All orders are shipped promptly from our warehouse or in-store inventory within 3 - 10 business days using UPS, FedEx, or USPS. Tracking numbers are available for items shipped via UPS and FedEx.
Online Price & Description Errors
Our online inventory changes every day. Occasionally an item may appear on the site by mistake or the item's description may contain a typographical error. We do not guarantee that titles, descriptions, pictures or prices on our site are error-free. We reserve the right to refuse any order including but not limited to orders for items with errors in the description or price. In the event that we cancel an order we will not charge the customer's credit card or we will refund the money.
If an item's description contains an error such as incorrect photo, price, accessory or description and a customer makes the order, we will not process the order without first contacting the customer. If the order is mistakenly shipped, we may advise the customer to return the item in an unopened condition and we will refund the customer. By placing an order, the customer agrees that $dealerName will be the final arbiter of discrepancies in the online catalog.
Ammunition Purchases
You must be 18 or older to purchase rifle or shotgun ammunition and 21 or older to purchase handgun ammunition. All ammunition will be shipped ground with adult signature required. Always make sure to use the correct ammunition for your specific firearms. Check your local laws for any other regulations. *All ammunition sales will comply with local and state laws and will not be shipped to any restricted areas.*
Picking Up Items at Dallas Gun Source
If you intend to pick up an item from Dallas Gun Source, select "In-Store Pickup" at checkout. **NOTE - WE ARE LOCATED INSIDE the DIGITAL BLDG. at 3305 Wiley Post Rd., Suite B Carrollton, TX 75006 (972-590-4242) - THERE IS NO SIGN ON THE OUTSIDE OF THE BUILDING FOR DALLAS GUN SOURCE. Allow 3-4 business days for your order to be pulled from the warehouse and shipped to the store for pick up - please call or email us prior to coming to pick it up, so we can confirm it has been received.
Each purchased and ordered firearm is transferred to Dallas Gun Source SPECIFICALLY for THE ORDERING PERSON. We do not stock most of the guns listed on the site and therefore exchanges at the time of pick-up are not permitted. Please be certain of the firearm you are purchasing online - we don't want anyone disappointed, but we do not have the capacity to take on inventory for those that change their minds.
The person listed as paying for the item on the order must pick up the firearm. It is illegal to pay for a firearm under one name and have it shipped or picked up by another - this is considered a "straw purchase" and is a federal offense. You will need a current Texas Drivers License or other Official Identification. If you have a current Texas Concealed Hand Gun License (CHL) please bring it with you as well. Note - proof of Texas residency is required to pick up a handgun. Out of State residents may pick up rifle or shotgun purchases, provided the firearm is legal in your State of residence.
***Please make certain that you are qualified to purchase the firearm prior to ordering. Illegal/non-qualified firearms purchasers will be accessed a 20% restocking fee plus credit card and/or other processing charges should they fail to qualify for their online purchase via the FBI National Instant Criminal Background Check System (NICS) for any firearm ordered and paid for online.
FFL Transfers
In need of a quick and convenient FFL (Federal Firearms License) dealer to receive your recent firearm purchase? If so, look no further than Dallas Gun Source. Just notify us and have the retailer or dealer you purchased your firearm from contact us, so we are prepared to accept your gun and put together the required paperwork for the lawful transfer of the firearm.
Dallas Gun Source charges $30 processing per transferred firearm and just $25 per firearm for current Texas CHL holders.
Send any purchase information to: info@dallasgunsource.com or via fax to 972-931-8027. If you aren't familiar with the laws regarding the transfer of firearms or if you need to locate a FFL - contact us or send us an email and we will help you navigate this process.
**Any transferred firearms that a purchaser does not qualify to own via the FBI NICS system will be wither returned to the original retailer at their cost or held at Dallas Gun Source on a consignment basis - Dallas Gun Source charges 20% of the purchase price and will rebate the unqualified purchaser the difference less any credit card or other processing fees once sold. Please be certain you qualify to own a firearm prior to purchasing and selecting Dallas Gun Source as your FFL.
Purchasing Online
Dallas Gun Source offers a wide selection and very competitive prices on firearms and accessories. To accomplish this we use an inventory management system to pull orders from several distributors. In store prices may vary for a number of factors - so Dallas Gun Source does not honor online prices in-store and vice-versa. If you would like to handle a specific firearm in our retail location - please call or email us prior to your visit so we can confirm that we have that gun in store.
TRADE INS (Firearms)
Dallas Gun Source offers a limited supply of used firearms for sale and purchases selected used firearms as well. If you would like to trade or sell your used firearm - please call or email us with the specifics.
Manufacturer
Model
Serial #
Caliber
Age (if known)
Condition (*note - only 2% of used firearms truly meet the requirements to be considered Excellent Condition)
Once we have this information - we can most likely give you a range on the value, however we will not guarantee that DGS will purchase your firearm. Many guns have very limited appeal and or don't match up with the types of clients we typically serve. Additionally, we reserve the right to physically inspect each firearm before accepting a trade or purchase. We often will require that the firearm is left - so our gunsmith can evaluate its condition.
Dallas Gun Source believes in total honesty when acquiring used firearms. If you are searching for "top dollar" on the sale of your firearm - you should sell the gun directly to a third party. DGS must calculate the inventory hold time and profitability of each firearm which will provide you with an easy and fair transaction, but not retail prices.
ALL AMMO SALES ARE FINAL - NO RETURNS
